Your product is of high quality. The delivery men were very professional and helpful. Most of all the sales representative James was magnificent. He was not just very helpful, but patient as I was waiting for funding approval. James sent me samples of fabric so I could match with the new curtains I was also organising. James organised delivery & collection of samples of two chairs and a table for me to obtain feedback from the residents.
Outstanding service, I am certainly not going anywhere else the next time I need furniture and I have definitely recommended Crown Furniture to work colleagues and contacts in the aged care industry.'
Kathy, Manager West Lakes Shores
Professional service, prompt response & beautiful products. Crown Furniture have provided furniture for 2 projects within our organization so far & the outcome has been wonderful! We received personalized service & the products received were every bit as good as outlined in the brochure. I would highly recommend!'
Raelene, CEO MACKAY, QLD
I am writing to commend you on your delivery driver; Roy. This man is a very hard worker, he is polite & never complains. He delivered furniture to our facility last Friday….you should be proud to have him as one of your representatives.'
Anne, Care Manager BATEAU BAY, NSW
While this initial order was small, we were delighted with the range of products, quality of finish and excellent customer support while we messed about. We will definitely be back when we commence our new stage refurbishments at this Retirement Village.'
Janine Klay, Community Manager Deakin, ACT
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EXCEPTIONAL (!!) customer service from everyone I dealt with (Phil, in particular, was wonderful to deal with).
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The team were prompt in replying to all my emails and questions. Nothing seemed too hard for them. Communication was exceptional throughout all phases of the process from our enquiries, to ordering, through to delivery.
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They were more than happy to send us any material samples we requested.
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Time frames were clearly explained so we knew what to expect and our chairs were delivered on time.
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The quality of the furniture is fantastic and what we would expect.
In general, I would highly recommend Crown Furniture to anyone looking for beautiful, good quality furniture for a hospital setting.
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Sarah McIntosh, Occupational Therapist Coffs Harbour, NSW
It was a smooth dealing with Crown Furniture on the Caulfield project. All furniture arrived based on the schedule and was placed to the correct locations based on our design plan. Crown planned the day well with adequate assistance in unloading and placement.'
Rebecca, Procurement Caulfield